TalabGuard
WhatsApp confirmation workflow
Confirm COD orders on WhatsApp while the order context stays clear.
Send clear confirmation messages, read customer replies, and keep cash-on-delivery order decisions inside one dashboard before shipping.
A WhatsApp path with order context
Message
Confirm, cancel, or update
Reply
Customer action captured
Decision
Ready or review
Team
Warehouse sees the state
WhatsApp messages tied to the order, not scattered chats.
Every customer response becomes a shipping-readiness signal instead of a loose chat your team has to interpret later.
Use approved copy
Save Arabic or English templates for confirmation, reminders, cancellation, and contact handoff.
Capture actions
Handle confirm, cancel, address correction, and contact merchant replies from the COD workflow.
Update the queue
Keep each order visible as Ready to Ship, Needs Confirmation, No Response, or Needs Manual Review.
Useful for merchants who already use WhatsApp every day.
No broad inbox replacement
TalabGuard only handles pre-shipping COD confirmation decisions.
Manual resend when needed
Operators can resend a confirmation without losing the order context.
Clear current-version boundary
WhatsApp confirmation is the included workflow. Voice, text messages, and prepaid conversion remain later phases.
Turn WhatsApp replies into shipping decisions.
Connect the WhatsApp session and send a test confirmation before activating live COD workflows.
